Basement Builds across Haslemere, Surrey and the surrounding areas

Privacy Policy

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Haslemere Basements ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect when you visit our website or get in touch with us, why we collect it, and the cookies we use.

What information we collect

We only collect information you give us directly, when you use our contact form to enquire about a basement project: your name, phone number, email address, and whatever details you share about your enquiry.

How we use your information

  • To respond to your enquiry and discuss your basement conversion project.
  • To contact you about a quote, consultation, or ongoing project.

We do not sell or rent your personal data to third parties, and we do not currently use your data for analytics or advertising. Enquiries are sent to us by email and are not stored in a database on this website.

Cookies we use

Cookies are small text files stored on your device. This site currently sets one cookie:

Cookie Purpose Duration
hb_consent Remembers your cookie preference so we don't show the cookie banner on every visit. 1 year

We do not currently use any analytics or marketing/advertising cookies. If that changes in future, we'll ask for your consent via the cookie banner before any such cookies are set, and you'll be able to manage your preference there at any time.

Sharing your information

We share enquiry details with our website hosting provider, purely as part of sending and receiving the enquiry email. We don't run any advertising or social media tracking pixels on this site.

How long we keep your data

Enquiry emails are kept in our mailbox for as long as needed to respond to you and, where a project goes ahead, for our business records. You can ask us to delete your data at any time.

Your rights

Under UK GDPR, you have the right to:

  • Ask what personal data we hold about you and receive a copy of it.
  • Ask us to correct inaccurate data.
  • Ask us to delete your data, where we're not required to keep it.
  • Object to, or ask us to restrict, how we use your data.
  • Withdraw consent for cookies at any time by clearing the hb_consent cookie or contacting us.

You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how we handle your data.

Contact us

If you have any questions about this policy or your data, contact us at info@haslemerebasements.co.uk or call +44 7771 640058.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page.